I find it quite interesting to observe how purchase decisions are finalized. This process is even more fascinating when you look to see how the process has changed over time. As a marketing professional, it is critical to understand just how your target audience makes a purchase. If you don’t understand this process, you will likely waste precious resources, time, and effort trying to encourage behavior that might never occur.
Let’s first take a look at what I would consider to be a pretty basic purchase process – the decision to buy an ice cream at the beach.
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