Understanding the customer journey is step one in effective marketing. Without a clear map of how your buyers think, evaluate, and decide, your efforts are guesswork. This journey is not linear. It’s messy, influenced by peer reviews, competitive research, budget timing, and internal priorities. Once you understand your customer’s journey, a case study video is the best way to share this understanding to help find new prospects.
For marketers, the job is to understand that journey inside and out. What questions does a prospect ask early? When does skepticism peak? Where does trust form? To answer these, you need data, interviews, and behavioral insights. Once you understand the path your buyer takes, you can start placing proof points at the right moments.
That’s where the case study comes in.
Continue reading Creative, Affordable Case Study Video Options Are Still the Best Way to Tell Your Customer Story, As An Essential Part of Your Brand Message